Trying to re-order but it says my account password invalid??

[Jan]

Maybe I forgot my password and am putting in the wrong one?

I tried using the "forgot password" link but nothing is being sent to my email...

Can my password be reset or something? I'm desperate to re-order and would like to use my old account...

[Joe Black]

Just to let you know that I got your email also :)

That does seem rather odd, we got orders overnight and I can log into my account fine, so it must be a password problem.

When you used the lost password form did it email you a new password?

Leave it with me and I will look into it today and get it fixed either way :)

Thanks

Daniel

[chris mason]

Daniel is our corporate computer guru :clap: .

[Jan]

Thats the issue..when i use the "lost password form" nothing happens.. I hit the link..and enter my email address and thats it..nothing else comes up and nothing else happens..

=(

[Joe Black]

be fixed in an hour or so...

I will pm you.

[Joe Black]

I have sent you your email and password.

It should work fine.

Let me know if you still have problems.

Daniel

[Joe Black]

you get on ok?