Awww, order was screwed up. *warning...this post is like a rant*

[SkinnySadMan]

I bought from Trueproteincanada.com

Weird. I never took notice, it's been like 2-3 months. I ordered 12 lbs. of Micellar Casein, and 20 lbs. of Milk Protein Isolate. When I received the package I never looked at the plastic bag. So I just noticed today that both the bags were Milk Protein Isolate.

Micellar Casein: $13.99 per lbs.
Milk Protein Isolate: $8.59 per lbs.

I lost about 60 bucks. Too late....I opened the package already. Oh well ??? :cry:

[chris mason]

Order from AtLarge, we take care of our customers.

[Paul Stagg]

Did you contact the company? Most reputable companies will make a mistake right.

[Daniel Clough]

I agree....

If we made a mistake, we'd just fix it no questions asked.

Email the company and let them know, they should fix things for you.

[Shao-LiN]

True protein is a good company, tell them they sent you the wrong product and they should either refund you the difference or send you the right order.

[SkinnySadMan]

Nah I'll let this go, I opened my package already lol. I'll notify them though.

[Shao-LiN]

Pffft. I've been sent the wrong thing by a few companies. I've opened those too....they sent me a new bottle of the right order and didn't even ask for the old one. Granted it wasn't a bucket of protein, but I'd still try.

[Hatred]

An error corrected makes a repeat customer. They'll see the big picture.

[Anthony]

In the time it took you to write a post on a DIFFERENT forum, you could have contacted customer service and had your order corrected.

[Optimum08]

contact them...they should replace it since they sent u the wrong stuff, it doesn't really matter whether or not u opened it...

[f=ma]

definitely drop them a line man

the worst that can happen is that they say no

[Matt04]

i can vouch for ATL, i got my package from them sent all the way to australia.

and even know shipping was alot, its still cheaper than the products they sell here and the products here are crap.

[Praetorian]

^ how much did you pay for shipping?

[Matt04]

about as much as the product costed lol, that was to sydney. but it worked out to be $80.00AU where other Protein ive seen is about $80.00+ and Nitrean has double the amount.

[ROMANMAN]

Order from AtLarge, we take care of our customers.
Hhahaha so true, you guys definately have the best customer service I've ever seen.

[chris mason]

Thanks Matt and Roman! Customers like you make work a pleasure!

[motoko013]

i just ordered from AtLarge.....products came pretty fast i must say, and shipping was super cheap ever to hawaii......i'm just about to start taking the supplements

[Daniel Clough]

Thanks for the order, appreciated :)

[Asylum]

Order from AtLarge, we take care of our customers.

They really do take care of their customers. I'm as skeptical as they come but these guys are great. Their customer service is tops!