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Thread: Shipment to Canada

  1. #1
    Senior Member deeder's Avatar
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    Shipment to Canada

    How long should it take to get here?!?! I received confirmation that the order was sent on the 2nd but still haven't gotten it! That's quite a long time isn't it!?
    Full Powerlifting
    Squat - 595lbs -- 270kg -- Dec. 31, '09 (Provincial Record @100kg class)
    Bench - 374lbs -- 170kg -- Dec 20, '08 (@100kg class)
    Dead - 589lbs -- 267.5kg -- Dec 20, '08 (Provincial Record @100kg class)
    Total: 1537lbs -- 697.5kg -- Dec 20, '08 (Provincial Record @ 100kg class)
    Bench Only -- 358lbs -- 162.5kg -- Nov. 25, '07 (Provincial Record @ 90kg class)
    Bench Only -- 376lbs -- 171kg -- Jan. 26, '08 (Provincial Record @ 100kg class)

  2. #2
    Soon to be lean... Joe Black's Avatar
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    Canada can take some time to get to you, though that seems strangely long.

    Can you pm Chris or send an email in to us through the contact form on AtLarge Nutrtion with your order number and we'll find out whats going on ASAP.

    Sorry for the inconvenience.

    Daniel
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  3. #3
    Administrator chris mason's Avatar
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    Canadian orders can take an inordinate period of time to arrive unfortunately. You may want to check with your local customs to see if they are holding the shipment for any reason.

    We do apologize for the delay.

    Chris


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  4. #4
    Senior Member deeder's Avatar
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    Thanks for the quick replies you guys!

    Chris should I still PM you my order number?

    Do you have any idea how I would go about checking with customs if they have held it?
    Full Powerlifting
    Squat - 595lbs -- 270kg -- Dec. 31, '09 (Provincial Record @100kg class)
    Bench - 374lbs -- 170kg -- Dec 20, '08 (@100kg class)
    Dead - 589lbs -- 267.5kg -- Dec 20, '08 (Provincial Record @100kg class)
    Total: 1537lbs -- 697.5kg -- Dec 20, '08 (Provincial Record @ 100kg class)
    Bench Only -- 358lbs -- 162.5kg -- Nov. 25, '07 (Provincial Record @ 90kg class)
    Bench Only -- 376lbs -- 171kg -- Jan. 26, '08 (Provincial Record @ 100kg class)

  5. #5
    Canucks Fan Hockey66's Avatar
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    I live in nothern B.C. and I received my order in less than a week.

    Good luck I guess.
    Age: 18
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    Weight: 205

  6. #6
    Senior Member Anthony's Avatar
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    Normally it takes 5-8 business days for my stuff to arrive and I'm on the east coast. However, I would expect that to be a bit longer due to the holiday season.
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  7. #7
    Proud Father Maki Riddington's Avatar
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    It's probably due to the holiday season.
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  8. #8
    Senior Member Sidior's Avatar
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    I agree with Anthony, when I ordered a few weeks ago (just outside toronto) my shipment arrived in less than a week
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  9. #9
    Administrator chris mason's Avatar
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    Canadian orders are weird. I have seen them take less than a week and then I have seen them take 3 weeks.

    The order number would not help because the shipping method we use is USPS Air Parcel and there is no tracking available. I can tell you for sure your order was sent.

    If you don't get it soon we will look into replacing it or something of the like.


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  10. #10
    Senior Member deeder's Avatar
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    Well I guess I will just wait and hope it turns up!
    Full Powerlifting
    Squat - 595lbs -- 270kg -- Dec. 31, '09 (Provincial Record @100kg class)
    Bench - 374lbs -- 170kg -- Dec 20, '08 (@100kg class)
    Dead - 589lbs -- 267.5kg -- Dec 20, '08 (Provincial Record @100kg class)
    Total: 1537lbs -- 697.5kg -- Dec 20, '08 (Provincial Record @ 100kg class)
    Bench Only -- 358lbs -- 162.5kg -- Nov. 25, '07 (Provincial Record @ 90kg class)
    Bench Only -- 376lbs -- 171kg -- Jan. 26, '08 (Provincial Record @ 100kg class)

  11. #11
    Administrator chris mason's Avatar
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    Well, we won't wait too much longer. If you don't have it within the next 4-5 days I will just send you a new batch at no cost.


    AtLarge Nutrition Supplements Get the best supplements and help support Wannabebig!

  12. #12
    Senior Member deeder's Avatar
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    Ok... I didn't get the package yet.. I am going to pick it up today.

    I just got notice that it's being held at the post office because apparently I owe customs $10.36 for it. What on earth is that about!?
    Full Powerlifting
    Squat - 595lbs -- 270kg -- Dec. 31, '09 (Provincial Record @100kg class)
    Bench - 374lbs -- 170kg -- Dec 20, '08 (@100kg class)
    Dead - 589lbs -- 267.5kg -- Dec 20, '08 (Provincial Record @100kg class)
    Total: 1537lbs -- 697.5kg -- Dec 20, '08 (Provincial Record @ 100kg class)
    Bench Only -- 358lbs -- 162.5kg -- Nov. 25, '07 (Provincial Record @ 90kg class)
    Bench Only -- 376lbs -- 171kg -- Jan. 26, '08 (Provincial Record @ 100kg class)

  13. #13
    Senior Member Anthony's Avatar
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    When you import items from other countries they tax you at the border.
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  14. #14
    Senior Member deeder's Avatar
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    Quote Originally Posted by Anthony
    When you import items from other countries they tax you at the border.
    Man... If I had known that I was going to be taxed for bringing it across I would have just walked to GNC and paid the same amount for their stuff
    Full Powerlifting
    Squat - 595lbs -- 270kg -- Dec. 31, '09 (Provincial Record @100kg class)
    Bench - 374lbs -- 170kg -- Dec 20, '08 (@100kg class)
    Dead - 589lbs -- 267.5kg -- Dec 20, '08 (Provincial Record @100kg class)
    Total: 1537lbs -- 697.5kg -- Dec 20, '08 (Provincial Record @ 100kg class)
    Bench Only -- 358lbs -- 162.5kg -- Nov. 25, '07 (Provincial Record @ 90kg class)
    Bench Only -- 376lbs -- 171kg -- Jan. 26, '08 (Provincial Record @ 100kg class)

  15. #15
    Senior Member Anthony's Avatar
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    What did you buy? If you compare apples to apples, you're still getting a good deal.
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  16. #16
    Administrator chris mason's Avatar
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    I am sorry you were unaware of the fact you would have to pay duties.

    As to your comment about GNC, if you ordered Nitrean, Opticen, or ETS you really cannot get a comparable product there (in terms of price on the proteins and ETS just isn't available there). Our proteins use a whey, casein, and egg mix which is FAR superior to any whey-only product for only a fraction more in cost.

    You train hard, you should reward your body with the best protein supplementation available and you have done so with our products.


    AtLarge Nutrition Supplements Get the best supplements and help support Wannabebig!

  17. #17
    Senior Member Anthony's Avatar
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    Not to mention Nitrean tastes better than anything at GNC.
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  18. #18
    Senior Member deeder's Avatar
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    Quote Originally Posted by chris mason
    I am sorry you were unaware of the fact you would have to pay duties.
    Not too worry. I should have known that... I guess it's pretty obvious.

    Also, I would like to say that I am very impressed with the level customer service you offer.

    I know that the stuff at GNC isn't the best. But after the exchange rate (which isn't actually that bad), shipping and tax at customs I think it might be easier for me to try to find a decent replacement from GNC. I guess it will all come down to how your product compares. (I ordered creatine by the way)

    Thanks again for the quick replies and friendly customer service!
    Full Powerlifting
    Squat - 595lbs -- 270kg -- Dec. 31, '09 (Provincial Record @100kg class)
    Bench - 374lbs -- 170kg -- Dec 20, '08 (@100kg class)
    Dead - 589lbs -- 267.5kg -- Dec 20, '08 (Provincial Record @100kg class)
    Total: 1537lbs -- 697.5kg -- Dec 20, '08 (Provincial Record @ 100kg class)
    Bench Only -- 358lbs -- 162.5kg -- Nov. 25, '07 (Provincial Record @ 90kg class)
    Bench Only -- 376lbs -- 171kg -- Jan. 26, '08 (Provincial Record @ 100kg class)

  19. #19
    Senior Member Anthony's Avatar
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    They charged you $10 duty for a bottle of creatine? First, I pay $10-20 on orders that are around $100. Second, an order of less than $20 is exempt from border chargers.

    I think the border screwed up.
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  20. #20
    Senior Member deeder's Avatar
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    Quote Originally Posted by Anthony
    They charged you $10 duty for a bottle of creatine? First, I pay $10-20 on orders that are around $100. Second, an order of less than $20 is exempt from border chargers.

    I think the border screwed up.
    I just got back from picking up the package... I guess $5 was for a "handling fee"
    Full Powerlifting
    Squat - 595lbs -- 270kg -- Dec. 31, '09 (Provincial Record @100kg class)
    Bench - 374lbs -- 170kg -- Dec 20, '08 (@100kg class)
    Dead - 589lbs -- 267.5kg -- Dec 20, '08 (Provincial Record @100kg class)
    Total: 1537lbs -- 697.5kg -- Dec 20, '08 (Provincial Record @ 100kg class)
    Bench Only -- 358lbs -- 162.5kg -- Nov. 25, '07 (Provincial Record @ 90kg class)
    Bench Only -- 376lbs -- 171kg -- Jan. 26, '08 (Provincial Record @ 100kg class)

  21. #21
    Administrator chris mason's Avatar
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    Those weenies!

    Sorry about all the hassle and thanks for the compliment. When you next order go ahead and get some more stuff to make it worth it.

    Chris


    AtLarge Nutrition Supplements Get the best supplements and help support Wannabebig!

  22. #22
    Senior Member deeder's Avatar
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    Quote Originally Posted by chris mason
    Those weenies!

    Sorry about all the hassle and thanks for the compliment. When you next order go ahead and get some more stuff to make it worth it.

    Chris
    Hahah! Yeah if I do I will definately stock up for a few months worth to make my order worthwhile! Thanks!
    Full Powerlifting
    Squat - 595lbs -- 270kg -- Dec. 31, '09 (Provincial Record @100kg class)
    Bench - 374lbs -- 170kg -- Dec 20, '08 (@100kg class)
    Dead - 589lbs -- 267.5kg -- Dec 20, '08 (Provincial Record @100kg class)
    Total: 1537lbs -- 697.5kg -- Dec 20, '08 (Provincial Record @ 100kg class)
    Bench Only -- 358lbs -- 162.5kg -- Nov. 25, '07 (Provincial Record @ 90kg class)
    Bench Only -- 376lbs -- 171kg -- Jan. 26, '08 (Provincial Record @ 100kg class)

  23. #23
    !!! TTT's Avatar
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    They didn't charge me any duty....
    Man, they must really screw up a lot

  24. #24
    Senior Member cwm's Avatar
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    hey i am considering buying 3 containers of nitrean from atlarge only thing i am wondering about is the customs charges. How do you pay the customs fees. Just at the post office?

  25. #25
    Super Mastah Mod rookiebldr's Avatar
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    In Ontario, yes, the posties will ask for the money.

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