I couldn't believe it when my friend told me this. He dropped his car off at an auto shop (that looked nice) to get an inspection. They take his car into the work area and my friend goes and sits down in the waiting room. When he sits down, he sees the mechanic walk over to his car and start tugging on one of his windshield wiper blades. I guess the mechanic forgot that everyone in the waiting room has full view of their cars. The mechanic tugs on the wiper until it breaks off! Now my friend is wondering what the hell just happened. So after the mechanic breaks his wiper blade off, he walks into the waiting area and says to my friend, "I'm sorry, but we can't do the inspection since your wiper blade is broken. We're going to have to charge you to replace it in order to inspect your car." My friend - absolutely astonished - tells him that he's calling the police. The manager walks out, takes the mechanic aside and talks with him for a few minutes. Then the manager comes over and tells my friend that they'll replace the windshield wipers for free. My friend still had to pay for the inspection! He didn't want to get the police involved because he had a final exam the next day and didn't need the added stress.
What would you have done in that situation???